Key Performance Indicators (KPIs) implemented for SEAMLESS Shared Urban Mobility

Compare Key Performance Indicators across all cities (9 SUM Living Labs and 1 Contributing cities, 9 with before/after data). Each chart displays KPI values over time, with each city represented by a unique color.

Learn more about the evaluation framework: SIEF Evaluation Framework →

Showing 9 of 9 living labs • 29 KPIs • 4 years
Displayed Living Labs
Rotterdam
Penteli
Munich
Larnaca
Krakow
Jerusalem
Geneva East
Geneva
Coimbra
Policies
Balance of pull - push measures

ratio · No inherent direction

CityReporting date
PenteliSeptember 2023Baseline only — no follow-up yet
Geneva EastMay 2026Baseline only — no follow-up yet
6 living labs 2 sub-indicators • 12 data points
Number of NSM integrated in the system
number of services integrated

services · Higher is better

CityValueReporting date
Penteli2September 2023Baseline only — no follow-up yet
7 living labs • 12 data pointsPeriod: September 2023 – December 2025
Community Involvement
number of activities organized

activities · Higher is better

CityValueReporting date
Penteli1September 2023Baseline only — no follow-up yet
6 living labs • 10 data pointsPeriod: September 2023 – January 2026
Level of completion of SUMP measures
% of measures completed

% · Higher is better

CityValueReporting date
Penteli31.819999999999997September 2023Baseline only — no follow-up yet
6 living labs • 10 data pointsPeriod: September 2023 – January 2026
Transport System - Time
Actual door-to-door travel time
time ratio of NSM+PT over private car

ratio · Lower is better

CityReporting date
PenteliSeptember 2023Baseline only — no follow-up yet
8 living labs 7 sub-indicators • 48 data points
Perceived door-to-door travel time ratio
time ratio of NSM+PT over private car

ratio · Lower is better

CityReporting date
PenteliSeptember 2023Baseline only — no follow-up yet
Geneva EastJanuary 2024Baseline only — no follow-up yet
8 living labs 6 sub-indicators • 72 data points
Transport System - Safety/Comfort
Perceived safety diff
safety levels (from -5 to 5)

score · Higher is better

CityReporting date
PenteliSeptember 2023Baseline only — no follow-up yet
6 living labs 6 sub-indicators • 60 data points
Intention level to use NSM
% of respondents intending to use of continue using NSM

% · Higher is better

CityReporting date
PenteliSeptember 2023Baseline only — no follow-up yet
7 living labs 3 sub-indicators • 34 data points
User satisfaction
% of satisfied users

score · Higher is better

CityValueReporting date
Penteli19.900000000000002September 2023Baseline only — no follow-up yet
7 living labs • 12 data pointsPeriod: September 2023 – December 2025
Transport System - Cost
Travel cost ratio
cost ratio of using NSM+PT over private car

ratio · Lower is better

CityReporting date
PenteliSeptember 2023Baseline only — no follow-up yet
7 living labs 10 sub-indicators • 64 data points
Perceived affordability
% of monthly household budget spent in travelling

% · Higher is better

CityValueReporting date
Penteli15.920000000000002September 2023Baseline only — no follow-up yet
7 living labs • 12 data pointsPeriod: September 2023 – December 2025
Impact - Environment
Greenhouse emissions
tons/y/cap

· Lower is better

CityValueReporting date
Penteli0.6029599September 2023Baseline only — no follow-up yet
7 living labs • 12 data pointsPeriod: September 2023 – December 2025
The information presented is based on data provided directly by the participating living labs. While the platform makes this data accessible and comparable, each living lab remains responsible for the accuracy, completeness, and interpretation of the data it reports.